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17870: FMB920 Dont recognize SIM

0 votes
1,336 views
in Vehicle tracking by anonymous

I have a problem with 6 FMB920, I've checked 3 of them already. 2 do not recognize the sim card. another one recognizes for while after a connection attempt it stops recognizing the sim.

What else I should do to this hardware works? all hardware in the last firmware version. 

I have used the same SIM on other hardware and it's fine.

1 - Sim Working fine in the IMEI - 359633109599774

Log Enabled for UART[2]

[2020.11.30 19:01:36]-[ATCMD] <<AT+CIMI

[2020.11.30 19:01:36]-[ATCMD] >>[153] 744055110024728

[2020.11.30 19:01:36]-[ATCMD] >>[153] OK

[2020.11.30 19:01:36]-[ATCMD] <<AT+CREG?

[2020.11.30 19:01:36]-[ATCMD] >>[129] +CREG: 2,1,"283E","000058CB",0

[2020.11.30 19:01:36]-[AT.RSP] Status: 1

[2020.11.30 19:01:36]-[AT.RSP] Area Code: 10302

[2020.11.30 19:01:36]-[AT.RSP] Cell ID: 22731

[2020.11.30 19:01:36]-[AT.RSP] Registration Mode: 0

[2020.11.30 19:01:36]-[AT.RSP] Registered To Home Network

[2020.11.30 19:01:36]-[ATCMD] >>[129] OK

[2020.11.30 19:01:36]-[ATCMD] <<AT+CSQ

[2020.11.30 19:01:36]-[ATCMD] >>[123] +CSQ: 18, 6

[2020.11.30 19:01:36]-[ATCMD] >>[123] OK

[2020.11.30 19:01:36]-[ATCMD] <<AT+CBC

[2020.11.30 19:01:36]-[ATCMD] >>[128] +CBC: 0, 89

[2020.11.30 19:01:36]-[ATCMD] >>[128] OK

[2020.11.30 19:01:36]-[ATCMD] <<AT+CFUN?

[2020.11.30 19:01:36]-[ATCMD] >>[138] +CFUN: 1

[2020.11.30 19:01:36]-[ATCMD] >>[138] OK

[2020.11.30 19:01:36]-[ATCMD] <<AT+COPS?

[2020.11.30 19:01:36]-[ATCMD] >>[125] +COPS: 0,2,"74405"

[2020.11.30 19:01:36]-[ATCMD] >>[125] OK

[2020.11.30 19:01:36]-[ATCMD] <<AT+CMGL=4

[2020.11.30 19:01:36]-[ATCMD] >>[127] OK

[2020.11.30 19:01:36]-[MOD.TSK] SMS Read Map:0,0,0,0 Index:32

[2020.11.30 19:01:36]-[MODEM.ACTION] SMS Not Found

[2020.11.30 19:01:36]-[MODEM.ACTION] status done

[2020.11.30 19:01:36]-[MODEM.ACTION] GSM Update Reason:Eventual

[2020.11.30 19:01:36]-[ATCMD] <<AT+CPAS

[2020.11.30 19:01:36]-[ATCMD] >>[124] +CPAS: 0

[2020.11.30 19:01:36]-[ATCMD] >>[124] OK

[2020.11.30 19:01:36]-[ATCMD] <<AT+CIND?

[2020.11.30 19:01:36]-[ATCMD] >>[126] +CIND: 5,4,1,0,0,0,0

[2020.11.30 19:01:36]-[AT.RSP] in cind handler: 5,4,1,0,0,0,0

[2020.11.30 19:01:36]-[ATCMD] >>[126] OK

[2020.11.30 19:01:36]-[ATCMD] <<AT+CIMI

[2020.11.30 19:01:36]-[ATCMD] >>[153] 744055110024728

[2020.11.30 19:01:36]-[ATCMD] >>[153] OK

[2020.11.30 19:01:36]-[ATCMD] <<AT+CREG?

[2020.11.30 19:01:36]-[ATCMD] >>[129] +CREG: 2,1,"283E","000058CB",0

[2020.11.30 19:01:36]-[AT.RSP] Status: 1

[2020.11.30 19:01:36]-[AT.RSP] Area Code: 10302

[2020.11.30 19:01:36]-[AT.RSP] Cell ID: 22731

[2020.11.30 19:01:36]-[AT.RSP] Registration Mode: 0

[2020.11.30 19:01:36]-[AT.RSP] Registered To Home Network

[2020.11.30 19:01:36]-[ATCMD] >>[129] OK

by anonymous

2 - HW Sim not inserted (SAME Sim card aswell)  354017110319767

Log Enabled for UART[2]

[2020.11.30 19:12:27]-[DEBUG.LOG] WARNING @ 731:Already registered: 0

[2020.11.30 19:12:27]-[DEBUG.LOG] WARNING @ 731:Table overflow    : 0

[2020.11.30 19:12:27]-[DEBUG.LOG] WARNING @ 731:Not registered    : 0

[2020.11.30 19:12:27]-[DEBUG.LOG] WARNING @ 731:Unexpected pong   : 0

[2020.11.30 19:12:27]-[DEBUG.LOG] WARNING @ 731:Timeout           : 0

[2020.11.30 19:12:27]-[DEBUG.LOG] WARNING @ 731:No Operator       : 0

[2020.11.30 19:12:27]-[DEBUG.LOG] WARNING @ 731:No GPRS           : 0

[2020.11.30 19:12:27]-[DEBUG.LOG] WARNING @ 731:No Send           : 0

[2020.11.30 19:12:27]-[MovDetect] Delaying movement 1 -> 0, cnt:52 tmo:60

[2020.11.30 19:12:28]-[MovDetect] Delaying movement 1 -> 0, cnt:53 tmo:60

[2020.11.30 19:12:29]-[REC.SEND.1] Mode: 5/Unknown on Moving. Period: 30. Starting periodic data sending

[2020.11.30 19:12:29]-[REC.SEND.1] Caller: 1360, queueing recsend1 task job type: 0/records

[2020.11.30 19:12:29]-[REC.SEND.1] [CHANGE.STATE.0194] Server: 0, finished => check rec no

[2020.11.30 19:12:29]-[REC.SEND.1] check rec no

[2020.11.30 19:12:29]-[CODEC.APP] Rec found at 0x00000287, sort:1

[2020.11.30 19:12:29]-[REC.SEND.1] Have enough records to send!

[2020.11.30 19:12:29]-[REC.SEND.1] [CHANGE.STATE.0295] Server: 0, check rec no => check gprs

[2020.11.30 19:12:29]-[REC.SEND.1] check gprs

[2020.11.30 19:12:29]-[REC.SEND.1] gprs is closed, try to open

[2020.11.30 19:12:29]-[NETWORK] [APN.LIST] Opening GPRS: APN:internet;USER:;PASS:

[2020.11.30 19:12:29]-[NETWORK] ERROR @ m2m_network_api.c(2006):[GPRS.OPEN.0364] Error: 9

[2020.11.30 19:12:29]-[NETWORK] [ERROR.HANDLER.0364] Caller: 0/gprs open, code: 9

[2020.11.30 19:12:29]-[REC.SEND.1] Retrying to open gprs in 2s

[2020.11.30 19:12:29]-[MovDetect] Delaying movement 1 -> 0, cnt:54 tmo:60

[2020.11.30 19:12:30]-[OVERSPD] Scenario disabled!

[2020.11.30 19:12:30]-[REC.SEND.1] Mode: 5/Unknown on Moving. Time for next periodic data sending: 1 / 30

[2020.11.30 19:12:30]-[AXL.CLBR] Waiting... (Fix:1 Ign:0)

[2020.11.30 19:12:30]-[SLEEP] Sleep:0, not allowed! Reason:Disabled by CFG

[2020.11.30 19:12:30]-[WD.FUNC] WARNING @ 181:counter:0 Cnt:185 Limit:10800

[2020.11.30 19:12:30]-[TRACK] MinPeriod record action [30=<30]

[2020.11.30 19:12:30]-[TRACK] Periodic Record Action!

[2020.11.30 19:12:30]-[REC.GEN] Periodic low priority record saved @ 0x00000301

[2020.11.30 19:12:30]-[REC.GEN] Record Content:

Timestamp: 1606763550000

Priority : 1

Latitude : -25.3174

Longitude: -57.5894

Altitude : 162

Angle    : 206

Speed    : 0

HDOP     : 0.8

SatInUse : 6

GPS Fix  : 1

GSpeed   : 0, src: GNSS

Event AVL ID : 0

IO ID[239]: 0

IO ID[240]: 1

IO ID[ 21]: 0

IO ID[200]: 0

IO ID[ 69]: 1

IO ID[181]: 9

IO ID[182]: 8

IO ID[ 67]: 0

IO ID[ 68]: 0

IO ID[241]: 0

IO ID[ 16]: 5013

Record Size: 118 Bytes

[2020.11.30 19:12:30]-[MovDetect] Delaying movement 1 -> 0, cnt:55 tmo:60

[2020.11.30 19:12:31]-[REC.SEND.1] check gprs

[2020.11.30 19:12:31]-[REC.SEND.1] gprs is closed, try to open

[2020.11.30 19:12:31]-[NETWORK] [APN.LIST] Opening GPRS: APN:internet;USER:;PASS:

[2020.11.30 19:12:31]-[NETWORK] ERROR @ m2m_network_api.c(2006):[GPRS.OPEN.0364] Error: 9

[2020.11.30 19:12:31]-[NETWORK] [ERROR.HANDLER.0364] Caller: 0/gprs open, code: 9

[2020.11.30 19:12:31]-[MovDetect] Delaying movement 1 -> 0, cnt:56 tmo:60

[2020.11.30 19:12:31]-[REC.SEND.1] Retrying to open gprs in 2s

[2020.11.30 19:12:32]-[MovDetect] Delaying movement 1 -> 0, cnt:57 tmo:60

[2020.11.30 19:12:33]-[MovDetect] Delaying movement 1 -> 0, cnt:58 tmo:60

[2020.11.30 19:12:33]-[REC.SEND.1] check gprs

[2020.11.30 19:12:33]-[REC.SEND.1] gprs is closed, try to open

[2020.11.30 19:12:33]-[NETWORK] [APN.LIST] Opening GPRS: APN:internet;USER:;PASS:

[2020.11.30 19:12:33]-[NETWORK] ERROR @ m2m_network_api.c(2006):[GPRS.OPEN.0364] Error: 9

[2020.11.30 19:12:33]-[NETWORK] [ERROR.HANDLER.0364] Caller: 0/gprs open, code: 9

[2020.11.30 19:12:33]-[REC.SEND.1] Retrying to open gprs in 2s

[2020.11.30 19:12:34]-[MovDetect] Delaying movement 1 -> 0, cnt:59 tmo:60

[2020.11.30 19:12:35]-[AXL.CLBR] Waiting... (Fix:1 Ign:0)

[2020.11.30 19:12:35]-[MovDetect] Delayed movement state changed:1 -> 0

[2020.11.30 19:12:35]-[REC.SEND.1] check gprs

[2020.11.30 19:12:35]-[REC.SEND.1] gprs is closed, try to open

[2020.11.30 19:12:35]-[NETWORK] [APN.LIST] Opening GPRS: APN:internet;USER:;PASS:

[2020.11.30 19:12:35]-[NETWORK] ERROR @ m2m_network_api.c(2006):[GPRS.OPEN.0364] Error: 9

[2020.11.30 19:12:35]-[NETWORK] [ERROR.HANDLER.0364] Caller: 0/gprs open, code: 9

[2020.11.30 19:12:35]-[REC.SEND.1] Retrying to open gprs in 2s

[2020.11.30 19:12:36]-[ModeChange] [Mode.Change]-> eOperType_Null :5

[2020.11.30 19:12:36]-[ModeChange] Unknown on Stop profile is updated and reloaded

[2020.11.30 19:12:36]-[LiPo] PreCharge state:20

[2020.11.30 19:12:37]-[REC.GEN] Eventual low priority record saved @ 0x00000302

[2020.11.30 19:12:37]-[REC.GEN] Record Content:

Timestamp: 1606763557000

Priority : 1

Latitude : -25.3174

Longitude: -57.5895

Altitude : 164

Angle    : 206

Speed    : 0

HDOP     : 0.8

SatInUse : 6

GPS Fix  : 1

GSpeed   : 0, src: GNSS

Event AVL ID : 240

IO ID[239]: 0

IO ID[240]: 0

IO ID[ 21]: 0

IO ID[200]: 0

IO ID[ 69]: 1

IO ID[181]: 9

IO ID[182]: 8

IO ID[ 67]: 0

IO ID[ 68]: 0

IO ID[241]: 0

IO ID[ 16]: 5013

Record Size: 118 Bytes

[2020.11.30 19:12:37]-[REC.SEND.1] check gprs

[2020.11.30 19:12:37]-[REC.SEND.1] gprs is closed, try to open

[2020.11.30 19:12:37]-[NETWORK] [APN.LIST] Opening GPRS: APN:internet;USER:;PASS:

[2020.11.30 19:12:37]-[NETWORK] ERROR @ m2m_network_api.c(2006):[GPRS.OPEN.0364] Error: 9

[2020.11.30 19:12:37]-[NETWORK] [ERROR.HANDLER.0364] Caller: 0/gprs open, code: 9

[2020.11.30 19:12:37]-[REC.SEND.1] Retrying to open gprs in 2s

[2020.11.30 19:12:39]-[REC.SEND.1] check gprs

[2020.11.30 19:12:39]-[REC.SEND.1] gprs is closed, try to open

[2020.11.30 19:12:39]-[NETWORK] [APN.LIST] Opening GPRS: APN:internet;USER:;PASS:

[2020.11.30 19:12:39]-[NETWORK] ERROR @ m2m_network_api.c(2006):[GPRS.OPEN.0364] Error: 9

[2020.11.30 19:12:39]-[NETWORK] [ERROR.HANDLER.0364] Caller: 0/gprs open, code: 9

[2020.11.30 19:12:39]-[REC.SEND.1] Retrying to open gprs in 2s

[2020.11.30 19:12:40]-[MODEM] Changing Modem State from:1 to:2

[2020.11.30 19:12:40]-[MODEM] Changing Modem State from:2 to:1

[2020.11.30 19:12:40]-[ATCMD] <<AT+ESSIM=2

[2020.11.30 19:12:40]-[ATCMD] >>[121] OK

[2020.11.30 19:12:40]-[ATCMD] <<AT+CMEE=2

[2020.11.30 19:12:40]-[ATCMD] >>[116] OK

[2020.11.30 19:12:40]-[ATCMD] <<AT+EINFO=128

[2020.11.30 19:12:40]-[ATCMD] >>[122] OK

[2020.11.30 19:12:40]-[ATCMD] <<AT+CSQ

[2020.11.30 19:12:40]-[ATCMD] >>[123] +CSQ: 25, 99

[2020.11.30 19:12:40]-[ATCMD] >>[123] OK

[2020.11.30 19:12:40]-[ATCMD] <<AT+EFTCM=0,1

[2020.11.30 19:12:40]-[ATCMD] >>[113] OK

[2020.11.30 19:12:40]-[ATCMD] <<AT+ICCID

[2020.11.30 19:12:40]-[ATCMD] >>[109] +CME ERROR: SIM not inserted

[2020.11.30 19:12:40]-[AT.RSP] in error handler: SIM not inserted

by anonymous
3 - HW Sim not inserted (SAME Sim card aswell)  359633107560620

Log Enabled for UART[2]

[2004.01.01 00:04:49]-[TSYNC.SWITCH] GNSS startup TSYNC wait timer value: 45 [60]

[MODEM.STATUS]

CCID        :

IMSI        :

Data Link   : 0/0/0/0/0/0

GPRS Status : 0

Phone Status: 1

PIN Attemts : 3,3

GSM Operator: 0

Bat. Charge : 5

GSM Signal  : 0

Service     : 0

New Message : 0

Roaming     : 0

SMS Full    : 0

Voice Call  : 0

LAC         : 21002

Cell ID     : 18901

CFUN        : 1

CSQ (rssi)  : 17

[0]SIM detected: 0

Network Type: 1/2G

[2004.01.01 00:04:49]-[TRACK] WARNING @ 68:Time not synchronized!

[2004.01.01 00:04:52]-[OVERSPD] Scenario disabled!

[2004.01.01 00:04:52]-[TRACK] WARNING @ 68:Time not synchronized!

[2004.01.01 00:04:52]-[REC.SEND.1] Mode: 0/Home on Stop. Conditions Failed! Send period:30, periodic data sending skipped

[2004.01.01 00:04:52]-[AXL.CLBR] Waiting... (Fix:0 Ign:0)

[2004.01.01 00:04:52]-[SLEEP] Sleep:0, not allowed! Reason:Disabled by CFG

[2004.01.01 00:04:52]-[WD.FUNC] WARNING @ 181:counter:0 Cnt:12 Limit:10800

[2004.01.01 00:04:54]-[TSYNC.SWITCH] GNSS startup TSYNC wait timer value: 50 [60]

[2004.01.01 00:04:54]-[TRACK] WARNING @ 68:Time not synchronized!

[2004.01.01 00:04:57]-[TRACK] WARNING @ 68:Time not synchronized!

[2004.01.01 00:04:57]-[AXL.CLBR] Waiting... (Fix:0 Ign:0)

[2004.01.01 00:04:58]-[LiPo] PreCharge state:170

[2004.01.01 00:04:59]-[TSYNC.SWITCH] GNSS startup TSYNC wait timer value: 55 [60]

[2004.01.01 00:04:59]-[TRACK] WARNING @ 68:Time not synchronized!

[2004.01.01 00:05:02]-[OVERSPD] Scenario disabled!

[2004.01.01 00:05:02]-[TRACK] WARNING @ 68:Time not synchronized!

[2004.01.01 00:05:02]-[REC.SEND.1] Mode: 0/Home on Stop. Conditions Failed! Send period:30, periodic data sending skipped

[2004.01.01 00:05:02]-[AXL.CLBR] Waiting... (Fix:0 Ign:0)

[2004.01.01 00:05:02]-[SLEEP] Sleep:0, not allowed! Reason:Disabled by CFG

[2004.01.01 00:05:02]-[LiPo] BatState: 0 FSMState: CHECK ChargerIC: STANDBY ExtV: 12119 BatV: 0 BatI: 0

[2004.01.01 00:05:02]-[WD.FUNC] WARNING @ 181:counter:0 Cnt:22 Limit:10800

[2004.01.01 00:05:04]-[TSYNC.SWITCH] GNSS startup TSYNC wait timer value: 60 [60]

[2004.01.01 00:05:04]-[TSYNC.SWITCH] Timesync state changed: <Wait GNSS fix> => <Timesync via NTP>

[2004.01.01 00:05:04]-[BLE.APP] bt init: 1, ble init: 1, sens en: 0, cnt: 0/120, listen: 1, broadcast: 0/0x0000

[2004.01.01 00:05:04]-[BLE.APP] [00] connected: 0, target addr: 00:00:00:00:00:00

[2004.01.01 00:05:04]-[BLE.APP] [01] connected: 0, target addr: 00:00:00:00:00:00

[2004.01.01 00:05:04]-[BLE.APP] [02] connected: 0, target addr: 00:00:00:00:00:00

[2004.01.01 00:05:04]-[BLE.APP] [03] connected: 0, target addr: 00:00:00:00:00:00

[2004.01.01 00:05:04]-[BLE.APP] ble scan status: 0, caller status: 0/?, unlimited: 0

[2004.01.01 00:05:04]-[TRACK] WARNING @ 68:Time not synchronized!

[2004.01.01 00:05:05]-[ATCMD] >>[134] +COPS:

[2004.01.01 00:05:05]-[ATCMD] >>[134] (1,"74405","74405","74405",0),

[2004.01.01 00:05:05]-[AT.RSP] Parsing cops list part

[2004.01.01 00:05:05]-[AT.RSP] [00] part: 1, len: 1

[2004.01.01 00:05:05]-[AT.RSP] [01] part: 74405, len: 5

[2004.01.01 00:05:05]-[AT.RSP] [02] part: 74405, len: 5

[2004.01.01 00:05:05]-[AT.RSP] [03] part: 74405, len: 5

[2004.01.01 00:05:05]-[AT.RSP] [04] part: 0), len: 2

[2004.01.01 00:05:05]-[AT.RSP] parsed: mode:1 code:74405 net type:0

[2004.01.01 00:05:05]-[ATCMD] >>[134] (283E,5583,1D,31,250)

[2004.01.01 00:05:05]-[ATCMD] >>[134] (1,"74401","74401","74401",0),

[2004.01.01 00:05:05]-[AT.RSP] Parsing cops list part

[2004.01.01 00:05:05]-[AT.RSP] [00] part: 1, len: 1

[2004.01.01 00:05:05]-[AT.RSP] [01] part: 74401, len: 5

[2004.01.01 00:05:05]-[AT.RSP] [02] part: 74401, len: 5

[2004.01.01 00:05:05]-[AT.RSP] [03] part: 74401, len: 5

[2004.01.01 00:05:05]-[AT.RSP] [04] part: 0), len: 2

[2004.01.01 00:05:05]-[AT.RSP] parsed: mode:1 code:74401 net type:0

[2004.01.01 00:05:05]-[ATCMD] >>[134] (106F,2783,11,22,1613)

[2004.01.01 00:05:05]-[ATCMD] >>[134] (106F,273E,14,21,1626)

[2004.01.01 00:05:05]-[ATCMD] >>[134] (106F,756A,15,16,1618)

[2004.01.01 00:05:05]-[ATCMD] >>[134] (106F,755E,13,25,1623)

[2004.01.01 00:05:05]-[ATCMD] >>[134] (108F,753C,28,15,1631)

[2004.01.01 00:05:05]-[ATCMD] >>[134] (106F,75A3,10,22,1621)

[2004.01.01 00:05:05]-[ATCMD] >>[134] (106F,2744,12,14,1625)

[2004.01.01 00:05:05]-[ATCMD] >>[134] (105F,2743,17,6,1630)

[2004.01.01 00:05:05]-[ATCMD] >>[134] (108F,7567,28,3,1634)

[2004.01.01 00:05:05]-[ATCMD] >>[134] (2,"74404","74404","74404",0),

[2004.01.01 00:05:05]-[AT.RSP] Parsing cops list part

[2004.01.01 00:05:05]-[AT.RSP] [00] part: 2, len: 1

[2004.01.01 00:05:05]-[AT.RSP] [01] part: 74404, len: 5

[2004.01.01 00:05:05]-[AT.RSP] [02] part: 74404, len: 5

[2004.01.01 00:05:05]-[AT.RSP] [03] part: 74404, len: 5

[2004.01.01 00:05:05]-[AT.RSP] [04] part: 0), len: 2

[2004.01.01 00:05:05]-[AT.RSP] parsed: mode:2 code:74404 net type:0

[2004.01.01 00:05:05]-[ATCMD] >>[134] (520A,49D5, 5,50,178)

[2004.01.01 00:05:05]-[ATCMD] >>[134] (520A,49D7,19,47,171)

[2004.01.01 00:05:05]-[ATCMD] >>[134] (520A,4BFC, 4,27,174)

[2004.01.01 00:05:05]-[ATCMD] >>[134] (1,"74402","74402","74402",0),

[2004.01.01 00:05:05]-[AT.RSP] Parsing cops list part

[2004.01.01 00:05:05]-[AT.RSP] [00] part: 1, len: 1

[2004.01.01 00:05:05]-[AT.RSP] [01] part: 74402, len: 5

[2004.01.01 00:05:05]-[AT.RSP] [02] part: 74402, len: 5

[2004.01.01 00:05:05]-[AT.RSP] [03] part: 74402, len: 5

[2004.01.01 00:05:05]-[AT.RSP] [04] part: 0), len: 2

[2004.01.01 00:05:05]-[AT.RSP] parsed: mode:1 code:74402 net type:0

[2004.01.01 00:05:05]-[ATCMD] >>[134] (1C84,2D51,3B,27,1546)

[2004.01.01 00:05:05]-[ATCMD] >>[134] (1B59,7B93,3E,15,1542)

[2004.01.01 00:05:05]-[ATCMD] >>[134] (1C84,C755, 0,14,1536)

[2004.01.01 00:05:05]-[ATCMD] >>[134] (1C84,2B15,14,15,1540)

[2004.01.01 00:05:05]-[ATCMD] >>[134] ,(0-4),(0-2)

[2004.01.01 00:05:05]-[ATCMD] >>[134] OK

[2004.01.01 00:05:05]-[TSYNC.SWITCH] Triggering NTP time sync

[2004.01.01 00:05:05]-[MODEM] Changing Modem State from:2 to:1

[2004.01.01 00:05:05]-[ATCMD] <<AT+ESSIM=2

[2004.01.01 00:05:05]-[ATCMD] >>[121] OK

[2004.01.01 00:05:05]-[ATCMD] <<AT+CMEE=2

[2004.01.01 00:05:05]-[ATCMD] >>[116] OK

[2004.01.01 00:05:05]-[ATCMD] <<AT+EINFO=128

[2004.01.01 00:05:05]-[ATCMD] >>[122] OK

[2004.01.01 00:05:05]-[ATCMD] <<AT+CSQ

[2004.01.01 00:05:05]-[ATCMD] >>[123] +CSQ: 27, 99

[2004.01.01 00:05:05]-[ATCMD] >>[123] OK

[2004.01.01 00:05:05]-[ATCMD] <<AT+EFTCM=0,1

[2004.01.01 00:05:05]-[ATCMD] >>[113] OK

[2004.01.01 00:05:05]-[ATCMD] <<AT+ICCID

[2004.01.01 00:05:05]-[ATCMD] >>[109] +CME ERROR: SIM not inserted

[2004.01.01 00:05:05]-[AT.RSP] in error handler: SIM not inserted

[2004.01.01 00:05:05]-[NETWORK] Flags Cleared, Caller:[625]
by anonymous
4 - Stops recognize the SIM

Log Enabled for UART[2]

[2004.01.01 00:04:53]-[GPS.API] [RE] gps control ilm sending OK

[2004.01.01 00:04:53]-[TRACK] WARNING @ 68:Time not synchronized!

[2004.01.01 00:04:55]-[GPS.API] [RE] gps control ilm sending OK

[2004.01.01 00:04:55]-[OVERSPD] Scenario disabled!

[2004.01.01 00:04:55]-[TRACK] WARNING @ 68:Time not synchronized!

[2004.01.01 00:04:55]-[REC.SEND.1] Mode: 4/Unknown on Stop. Conditions Failed! Send period:120, periodic data sending skipped

register => next idx: 3, job: 23/add service

[2004.01.01 00:04:55]-[BLE.FSM.INIT] ble gatts add service

[2004.01.01 00:04:55]-[BLE.FSM.INIT] ble gatts add characteristic

[2004.01.01 00:04:55]-[BLE.TSK] LISTEN. BLE connections: allowed

[2004.01.01 00:04:55]-[SCH] Task eM2M_Tid_BLE_StartAdv[97] has been scheduled. Period: 0s

[2004.01.01 00:04:55]-[BLE.APP] [JOBMASTER.REM] Removing fsm name: 2/intialize, type: connectionless, EXPECTED ending

[2004.01.01 00:04:55]-[BLE.APP] [JOBMASTER.REM] No need to free buffer

[2004.01.01 00:04:55]-[BLE.TSK] [LISTEN CB.GATTC.GATTC] Status:[0]

[2004.01.01 00:04:56]-[AXL.CLBR] Waiting... (Fix:0 Ign:0)

[2004.01.01 00:04:56]-[SLEEP] WARNING @ 205:Sleep:2, not allowed! Time sync:0

[2004.01.01 00:04:57]-[GPS.API] no pmtk 838 response received

[2004.01.01 00:04:57]-[TSYNC.SWITCH] GNSS startup TSYNC wait timer value: 10 [60]

[2004.01.01 00:04:58]-[GPS.API] attempt send pmtk 838 (2/5)

[2004.01.01 00:04:58]-[GPS.API] [SEND.PMTK.CMD] len: 15, data: [$PMTK838,0*2D

], result: 0, written: 0

[2004.01.01 00:04:58]-[GPS.API] [RE] gps control ilm sending OK

[2004.01.01 00:04:58]-[TRACK] WARNING @ 68:Time not synchronized!

[2004.01.01 00:04:58]-[SCH] Task eM2M_Tid_BLE_StartAdv[97] dropped

[2004.01.01 00:04:58]-[BLE.TSK] WARNING @ 1086:Cant launch service_id broadcasting, parameter not configured

[2004.01.01 00:04:59]-[GPS.API] pmtk 838 response found

[2004.01.01 00:04:59]-[GPS.API] pmtk 838 response processed

[2004.01.01 00:04:59]-[GPS.API] [GPS.CONTROL] State change over

[2004.01.01 00:04:59]-[GPS.API] WARNING @ 468:[GPS.CONTROL] State changed ON => SET GNSS

[2004.01.01 00:05:00]-[GPS.API] attempt send pmtk 353 (1/5)

[2004.01.01 00:05:00]-[GPS.API] [SEND.PMTK.CMD] len: 23, data: [$PMTK353,1,1,0,0,0*2B

], result: 0, written: 0

[2004.01.01 00:05:00]-[TRACK] WARNING @ 68:Time not synchronized!

[2004.01.01 00:05:00]-[AXL.CLBR] Waiting... (Fix:0 Ign:0)

[2004.01.01 00:05:00]-[MODEM] Changing Modem State from:2 to:1

[2004.01.01 00:05:00]-[ATCMD] <<AT+ESSIM=2

[2004.01.01 00:05:00]-[ATCMD] >>[121] OK

[2004.01.01 00:05:00]-[ATCMD] <<AT+CMEE=2

[2004.01.01 00:05:00]-[ATCMD] >>[116] OK

[2004.01.01 00:05:00]-[ATCMD] <<AT+EINFO=128

[2004.01.01 00:05:00]-[ATCMD] >>[122] OK

[2004.01.01 00:05:00]-[ATCMD] <<AT+CSQ

[2004.01.01 00:05:00]-[ATCMD] >>[123] +CSQ: 99, 99

[2004.01.01 00:05:00]-[ATCMD] >>[123] OK

[2004.01.01 00:05:00]-[ATCMD] <<AT+EFTCM=0,1

[2004.01.01 00:05:00]-[ATCMD] >>[113] OK

[2004.01.01 00:05:00]-[ATCMD] <<AT+ICCID

[2004.01.01 00:05:00]-[ATCMD] >>[109] +ICCID: 89595055042021147284

[2004.01.01 00:05:00]-[AT.RSP] CCID [89595055042021147284] is valid

[2004.01.01 00:05:00]-[ATCMD] >>[109] OK

[2004.01.01 00:05:00]-[ATCMD] <<AT+EPINC?

[2004.01.01 00:05:00]-[ATCMD] >>[104] +EPINC: 3, 3, 10, 10

[2004.01.01 00:05:00]-[ATCMD] >>[104] OK

[2004.01.01 00:05:00]-[ATCMD] <<AT+CLCK="SC",2

[2004.01.01 00:05:00]-[ATCMD] >>[118] +CLCK: 0

[2004.01.01 00:05:00]-[ATCMD] >>[118] OK

[2004.01.01 00:05:00]-[ATCMD] <<AT+CPIN?

[2004.01.01 00:05:00]-[ATCMD] >>[105] +CPIN: READY

[2004.01.01 00:05:00]-[ATCMD] >>[105] OK

[2004.01.01 00:05:00]-[ATCMD] <<AT+CREG?

[2004.01.01 00:05:00]-[ATCMD] >>[129] +CREG: 0,2

[2004.01.01 00:05:00]-[AT.RSP] Status: 2

[2004.01.01 00:05:00]-[AT.RSP] Not Registered, But searching for OP

[2004.01.01 00:05:00]-[ATCMD] >>[129] OK

[2004.01.01 00:05:00]-[ATCMD] <<AT+COPS=3,2

[2004.01.01 00:05:00]-[ATCMD] >>[120] OK

[2004.01.01 00:05:00]-[ATCMD] <<AT+CREG=2

[2004.01.01 00:05:00]-[ATCMD] >>[110] OK

[2004.01.01 00:05:00]-[ATCMD] <<AT+COPS?

[2004.01.01 00:05:00]-[ATCMD] >>[111] +COPS: 0

[2004.01.01 00:05:00]-[ATCMD] >>[111] OK

[2004.01.01 00:05:00]-[ATCMD] <<AT+CIMI

[2004.01.01 00:05:00]-[ATCMD] >>[153] 744055110024728

[2004.01.01 00:05:00]-[ATCMD] >>[153] OK

[2004.01.01 00:05:00]-[ATCMD] <<AT+CLIP=1

[2004.01.01 00:05:00]-[ATCMD] >>[112] OK

[2004.01.01 00:05:00]-[ATCMD] <<AT+ECPI=3072

[2004.01.01 00:05:00]-[ATCMD] >>[114] OK

[2004.01.01 00:05:00]-[ATCMD] <<ATS0=0

[2004.01.01 00:05:00]-[ATCMD] >>[159] OK

[2004.01.01 00:05:00]-[MODEM] Changing Modem State from:1 to:0

[2004.01.01 00:05:00]-[SCH] Task eM2M_Tid_ModemInit[8] dropped

[2004.01.01 00:05:00]-[SCH] Task eM2M_Tid_OpSearch[3] has been scheduled. Period: 900s

[2004.01.01 00:05:00]-[MODEM.ACTION] GSM Update Reason:Eventual

[2004.01.01 00:05:00]-[ATCMD] <<AT+CPAS

[2004.01.01 00:05:00]-[ATCMD] >>[124] +CPAS: 0

[2004.01.01 00:05:00]-[ATCMD] >>[124] OK

[2004.01.01 00:05:00]-[ATCMD] <<AT+CIND?

[2004.01.01 00:05:00]-[ATCMD] >>[126] +CIND: 5,0,0,0,0,0,0

[2004.01.01 00:05:00]-[AT.RSP] in cind handler: 5,0,0,0,0,0,0

[2004.01.01 00:05:00]-[ATCMD] >>[126] OK

[2004.01.01 00:05:00]-[ATCMD] <<AT+CIMI

[2004.01.01 00:05:00]-[ATCMD] >>[153] 744055110024728

[2004.01.01 00:05:00]-[ATCMD] >>[153] OK

[2004.01.01 00:05:00]-[ATCMD] <<AT+CREG?

[2004.01.01 00:05:00]-[ATCMD] >>[129] +CREG: 2,4

[2004.01.01 00:05:00]-[AT.RSP] Status: 4

[2004.01.01 00:05:00]-[AT.RSP] Unknown

[2004.01.01 00:05:00]-[ATCMD] >>[129] OK

[2004.01.01 00:05:01]-[ATCMD] <<AT+CSQ

[2004.01.01 00:05:01]-[ATCMD] >>[123] +CSQ: 99, 99

[2004.01.01 00:05:01]-[ATCMD] >>[123] OK

[2004.01.01 00:05:01]-[ATCMD] <<AT+CBC

[2004.01.01 00:05:01]-[ATCMD] >>[128] +CBC: 0, 89

[2004.01.01 00:05:01]-[ATCMD] >>[128] OK

[2004.01.01 00:05:01]-[ATCMD] <<AT+CFUN?

[2004.01.01 00:05:01]-[ATCMD] >>[138] +CFUN: 1

[2004.01.01 00:05:01]-[ATCMD] >>[138] OK

[2004.01.01 00:05:01]-[ATCMD] <<AT+COPS?

[2004.01.01 00:05:01]-[ATCMD] >>[125] +COPS: 0

[2004.01.01 00:05:01]-[ATCMD] >>[125] OK

[2004.01.01 00:05:01]-[MODEM.ACTION] Update Eventual

[2004.01.01 00:05:01]-[MODEM.ACTION] CNT CME_ERR:0, CME_ERR_R:0, OP_FAIL:0

[2004.01.01 00:05:01]-[MODEM.ACTION] GSM Update Reason:Eventual

[2004.01.01 00:05:01]-[ATCMD] <<AT+CPAS

[2004.01.01 00:05:01]-[ATCMD] >>[124] +CPAS: 0

[2004.01.01 00:05:01]-[ATCMD] >>[124] OK

[2004.01.01 00:05:01]-[ATCMD] <<AT+CIND?

[2004.01.01 00:05:01]-[ATCMD] >>[126] +CIND: 5,0,0,0,0,0,1

[2004.01.01 00:05:01]-[AT.RSP] in cind handler: 5,0,0,0,0,0,1

[2004.01.01 00:05:01]-[ATCMD] >>[126] OK

[2004.01.01 00:05:01]-[ATCMD] <<AT+CIMI

[2004.01.01 00:05:01]-[ATCMD] >>[153] +CME ERROR: SIM busy

[2004.01.01 00:05:01]-[AT.RSP] in error handler: SIM busy

[2004.01.01 00:05:01]-[AT.SEND] ERROR @ m2m_at_cmd_api.c(401):Evt @ATCI ERR

[2004.01.01 00:05:01]-[AT.SEND] ERROR @ m2m_at_cmd_api.c(200):CMD failed. Try:1

[2004.01.01 00:05:01]-[ATCMD] >>[178] +EIND: 1

[2004.01.01 00:05:01]-[ATCMD] <<AT+CIMI

[2004.01.01 00:05:01]-[ATCMD] >>[153] +CME ERROR: SIM busy

[2004.01.01 00:05:01]-[AT.RSP] in error handler: SIM busy

[2004.01.01 00:05:01]-[AT.SEND] ERROR @ m2m_at_cmd_api.c(401):Evt @ATCI ERR

[2004.01.01 00:05:01]-[AT.SEND] ERROR @ m2m_at_cmd_api.c(200):CMD failed. Try:0

[2004.01.01 00:05:02]-[MODEM.ACTION] WARNING @ 373:update failed

[2004.01.01 00:05:02]-[MODEM.ACTION] CNT CME_ERR:2, CME_ERR_R:2, OP_FAIL:0

[2004.01.01 00:05:02]-[ATCMD] <<AT+CMGF=0

[2004.01.01 00:05:02]-[ATCMD] >>[108] OK

[2004.01.01 00:05:02]-[ATCMD] <<AT+CNMI=3,1,0,0,0

[2004.01.01 00:05:02]-[ATCMD] >>[106] OK

[2004.01.01 00:05:02]-[GPS.API] pmtk 353 response found

[2004.01.01 00:05:02]-[GPS.API] pmtk 353 response processed

[2004.01.01 00:05:02]-[GPS.API] GNSS SET GPS GLONASS successfull!

[2004.01.01 00:05:02]-[GPS.API] leave gps module in ON state [set gnss]

[2004.01.01 00:05:02]-[GPS.API] Auto GPS start

[2004.01.01 00:05:02]-[GPS.API] attempt send pmtk 869 (1/5)

[2004.01.01 00:05:02]-[GPS.API] [SEND.PMTK.CMD] len: 17, data: [$PMTK869,1,1*35

], result: 0, written: 0

[2004.01.01 00:05:02]-[TSYNC.SWITCH] GNSS startup TSYNC wait timer value: 15 [60]

[2004.01.01 00:05:02]-[ADC] Measured Values Table:

[Core Voltage  ]: 1.000 (3744) 0

[External V    ]: 16.000 (12202) 0

[Battery V     ]: 1.727 (18) 0

[Ch. current   ]: 0.071 (1) 0

[Ain1          ]: 16.000 (172) 0

[NTC           ]: 1.000 (1537) 0

Using Conv Table:FMB9XX CalibVals:1

[2004.01.01 00:05:03]-[GPS.API] pmtk 869 response found

[2004.01.01 00:05:03]-[GPS.API] pmtk 869 response processed

[2004.01.01 00:05:03]-[GPS.API] attempt send pmtk 286 (1/5)

[2004.01.01 00:05:03]-[GPS.API] [SEND.PMTK.CMD] len: 15, data: [$PMTK286,1*23

], result: 0, written: 0

[2004.01.01 00:05:03]-[TRACK] WARNING @ 68:Time not synchronized!

[2004.01.01 00:05:04]-[GPS.API] pmtk 286 response found

[2004.01.01 00:05:04]-[GPS.API] pmtk 286 response processed

[2004.01.01 00:05:04]-[GPS.API] attempt send pmtk 352 (1/5)

[2004.01.01 00:05:04]-[GPS.API] [SEND.PMTK.CMD] len: 15, data: [$PMTK352,1*2B

], result: 0, written: 0

[2004.01.01 00:05:05]-[GPS.API] pmtk 352 response found

[2004.01.01 00:05:05]-[GPS.API] pmtk 352 response processed

[2004.01.01 00:05:05]-[SCH] Task eM2M_Tid_AssistGnss[56] has been scheduled. Period: 1s

[2004.01.01 00:05:05]-[GPS.API] [GPS.CONTROL] State change over

[2004.01.01 00:05:05]-[OVERSPD] Scenario disabled!

[2004.01.01 00:05:05]-[TRACK] WARNING @ 68:Time not synchronized!

[2004.01.01 00:05:05]-[REC.SEND.1] Mode: 4/Unknown on Stop. Conditions Failed! Send period:120, periodic data sending skipped

[2004.01.01 00:05:05]-[AXL.CLBR] Waiting... (Fix:0 Ign:0)

[2004.01.01 00:05:05]-[SLEEP] WARNING @ 205:Sleep:2, not allowed! Time sync:0

[2004.01.01 00:05:07]-[TSYNC.SWITCH] GNSS startup TSYNC wait timer value: 20 [60]

[2004.01.01 00:05:08]-[TRACK] WARNING @ 68:Time not synchronized!

[2004.01.01 00:05:08]-[LiPo] Voltage Check: 18mV

[2004.01.01 00:05:08]-[LiPo] Go to current check

[2004.01.01 00:05:09]-[LiPo] Charger turned ON

[2004.01.01 00:05:10]-[TRACK] WARNING @ 68:Time not synchronized!

[2004.01.01 00:05:10]-[AXL.CLBR] Waiting... (Fix:0 Ign:0)

[2004.01.01 00:05:12]-[TSYNC.SWITCH] GNSS startup TSYNC wait timer value: 25 [60]

[2004.01.01 00:05:13]-[TRACK] WARNING @ 68:Time not synchronized!

[2004.01.01 00:05:14]-[ATCMD] >>[178] +CREG: 3, "FFFF", "00000000", 0

[2004.01.01 00:05:14]-[AT.RSP] Status: 3

[2004.01.01 00:05:14]-[AT.RSP] Area Code: 65535

[2004.01.01 00:05:14]-[AT.RSP] Cell ID: 0

[2004.01.01 00:05:14]-[AT.RSP] Registration Mode: 0

[2004.01.01 00:05:14]-[AT.RSP] Registration Denied

[2004.01.01 00:05:14]-[MODEM.ACTION] GSM Update Reason:Eventual

[2004.01.01 00:05:14]-[ATCMD] <<AT+CPAS

[2004.01.01 00:05:14]-[ATCMD] >>[124] +CPAS: 0

[2004.01.01 00:05:14]-[ATCMD] >>[124] OK

[2004.01.01 00:05:14]-[ATCMD] <<AT+CIND?

[2004.01.01 00:05:14]-[ATCMD] >>[126] +CIND: 5,0,0,0,0,0,0

[2004.01.01 00:05:14]-[AT.RSP] in cind handler: 5,0,0,0,0,0,0

[2004.01.01 00:05:14]-[ATCMD] >>[126] OK

[2004.01.01 00:05:14]-[ATCMD] <<AT+CIMI

[2004.01.01 00:05:14]-[ATCMD] >>[153] +CME ERROR: SIM not inserted

[2004.01.01 00:05:14]-[AT.RSP] in error handler: SIM not inserted

1 Answer

0 votes
by anonymous
Hello Rafael,

Good day. Thank you for the question.

From the information provided, it may require a remote session but we would like to analyze the issue here. My suggestion is that you forward this to your distributor/sales manager or fill in a query via VIP Helpdesk so we can escalate this.

If you don't have any contacts with our Sales managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with description of your situation to info@teltonika.lt

Thank you for contacting us, we look forward to hearing from you soon.

Kind regards.
by
Hello this is a common problem with latest firmware, 3% of devices might be affected.