Good day. Thank you for the query.
The factors that usually affects the accelerometer data in this condition are the accelerometer features, movement sources and static navigation sources.
I will need more information on this before I can advise how the settings can be changed. Please share your configuration, firmware and log files here. You can provide an access to your public cloud if you're unable to share it here.
You can also contact our Sales Managers at our official website https://teltonika-gps.com/ and click on the "Contact Us" button. After clicking, please fill the form and submit it.
Note: as a topic, please choose "Vehicle telematics".
Or you can send an e-mail with description of your situation to firstname.lastname@example.org
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