We could take a look at Your issue, please
contact your sales manager.
If you don't have any contacts with our Sale managers, please contact with them on our official
and click on the "Contact Us" button. When you will click, please fill the form and submit it.
Note: as a topic, please choose "Vehicle telematics".
Or you can send an e-mail with description of your situation to email@example.com
When contacting Us provide information like device's IMEI, firmware version, and the exact car model with its production year.