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+1 vote
189 views
in Vehicle tracking by anonymous
One of our cars reached value 65535 of io49 (Distance Since Codes Clear) and stops counting. Main problem is that  io16 (Total Odometer) stops counting also.
I tried send "cleardtc" with result: DTC cleared:ERROR
When i send "readio 49" i get: 0 but data stil sending io64:65535

Is there way to clear DTC  and unblock counting total odometer?

1 Answer

0 votes
by anonymous
Hello.

We would like to analyze Your issue, please
contact your sales manager.
If you don't have any contacts with our Sale managers, please contact with them on our official
website https://teltonika-gps.com/
and click on the "Contact Us" button. When you will click, please fill the form and submit it.
Note: as a topic, please choose "Vehicle telematics".
Or you can send an e-mail with description of your situation to info@teltonika.lt

When contacting Us provide IMEI, GSM number, firmware version, configuration file and log of the device if You can.

Thank You

Best Regards
by anonymous
Hi,

Did you find a solution for this problem?

Thanks in advance.