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0 votes
726 views
in Vehicle tracking by
FMB003 can send and receive SMS but No GPRS No DATA connection can be made tried changing APN no go changed SIMs still problem persists.

Any Solution?
by
This is what I get on getstatus SMS

Data Link: 0 GPRS: 0 Phone: 0 SIM: 0 OP: 42004 Signal: 5 NewSMS: 0 Roaming: 0 SMSFull: 0 LAC: 22122 Cell ID: 21893 NetType: 1 FwUpd:-65536
by anonymous
Hello.

We would like to analyze your case.

Please
contact your sales manager.
If you don't have any contacts with our Sale managers, please contact with them on our official
website https://teltonika-gps.com/
and click on the "Contact Us" button. When you will click, please fill the form and submit it.
Note: as a topic, please choose "Vehicle telematics".
Or you can send an e-mail with description of your situation to info@teltonika.lt

Provide as much information as possible, your configuration, logs, IMEI.

Thank you.

Best Regards

2 Answers

0 votes
by anonymous
Hi,

Could you gather the device's log? Details on how to do that are described in this document:

https://avl1.teltonika.lt/downloads/debug/Terminal%20log%20for%20FMB.pdf

Upload it to wetransfer or similar file-sharing service and put the link here. I will take a look and get back to you.

Best regards,
by
by
by
[MODEM.STATUS]

    Data Link   : 0/0/0/0/0/0
    GPRS Status : 0
    Phone Status: 0
    PIN Attemts : 3,3
    GSM Operator: 42004
    Bat. Charge : 5
    GSM Signal  : 3
    Service     : 1
    New Message : 0
    Roaming     : 0
    SMS Full    : 0
    Voice Call  : 0
    LAC         : 22122
    Cell ID     : 17961
    CFUN        : 1
    CSQ (rssi)  : 13
    [0]SIM detected: 1
    Network Type: 1/2G

[2020.09.09 16:12:00]-[AXL.CLBR]    Waiting... (Fix:0 Ign:0)
[2020.09.09 16:12:01]-[REC.SEND.1]    Mode: 0/Home on Stop. Time for next periodic data sending: 36 / 120
[2020.09.09 16:12:05]-[OVERSPD]    Scenario disabled!
[2020.09.09 16:12:05]-[AXL.CLBR]    Waiting... (Fix:0 Ign:0)
[2020.09.09 16:12:05]-[SLEEP]    WARNING @ 241:Sleep:2, not allowed! Reason:Sleep TMO not reached 86121[86400]
[2020.09.09 16:12:05]-[LiPo]    PCB Temp:41.7C
[2020.09.09 16:12:10]-[AXL.CLBR]    Waiting... (Fix:0 Ign:0)
[2020.09.09 16:12:11]-[REC.SEND.1]    Mode: 0/Home on Stop. Time for next periodic data sending: 46 / 120
[GPS.DATA] gps state: ON
status FIX: 0
by anonymous
I see the issue:
[2020.09.09 15:52:28]-[REC.GEN]    Device powered only by USB, cannot send records

The FMB003 is not powered via the OBDII connector - due to this it can't send records. You should try connecting it to your car or powering it up via a OBDII adapter with a power supply (like this - https://www.eurodk.com/en/products/gps-trackers-accessories/teltonika-obd-power-cable-fmb001-fmb010 )

Let me know if this helps.
by
Also tried on OBD Port of my car still no GPRS Tried different working SIMs but all the same no GPRS
by

Data Link : 0/0/0/0/0/0

    GPRS Status : 0

    Phone Status: 0

    PIN Attemts : 3,3

    GSM Operator: 42004

    Bat. Charge : 5

    GSM Signal : 3

by anonymous
Hi,

Could you perhaps upload the configuration file of the device (it can be obtained via Teltonika configurator)? I see your device should be able to send records, it most probably might be a configuration issue.

Cheers
0 votes
by
Product is definitely defective I don't know whether it's a firmware issue or hardware issue though.