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+1 vote
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in Vehicle tracking by
I recently purchased an FMC001 Tracker and would like to configure the device however I can not see any Configurator or Firmware downloads compatible for the Mac, can someone please assist in answering if and how you do so with a Mac?
by anonymous
Hi,

Unfortunately, configurator is not supported on MAC platform. Only way possible to configure the device is via SMS/GPRS command (getparam and setparam, documentation on how to use them is available on teltonika main website). Also can be done via FOTA, but it requires you to generate the CFG file via a Windows based computer.

Personally, I would suggest dual booting Windows via "Boot camp assistant".

Let me know if this helps.
by anonymous

Note using Parallels or boot camp assistant to run Windows and Teltonika configurator can be used on Intel macs, but not M1 or M2 ARM based macs. For them to work we need Teltonika to create drivers for ARM Windows OR a native version of configurator for Mac. See here https://community.teltonika-gps.com/21662/configurator-under-windows-11-via-parallels?show=21662#q21662

1 Answer

0 votes
by anonymous
Hello.

I am sorry but Mac computers are not compatible with our software. But our team can help you if you describe exactly what you want to have configured our engineers can provide you with configuration file which you can upload via FOTA WEB. For that please
contact your sales manager.
If you don't have any contacts with our Sale managers, please contact with them on our official
website https://teltonika-gps.com/
and click on the "Contact Us" button. When you will click, please fill the form and submit it.
Note: as a topic, please choose "Vehicle telematics".
Or you can send an e-mail with description of your situation to info@teltonika.lt

Do not forget to describe in detail what you want to have configured and provide your device's IMEI and current firmware version of your device if you know it.

Thank you.

Best Regards.