Ask a question

2223 questions

2598 answers

2088 comments

5862 members

Ask a question
0 votes
133 views
in Vehicle tracking by

I've some devices connected to fota web and log in every 720 minutes but the configuration file download remains pending.

I tried to force update however is not working.
I sent a sms also "username pass web_connect"

IMEI's.   864606046764550   and   864606045283487

Can you help me? I am stucked.

1 Answer

0 votes
by
Hello.

I have checked these IMEIs and everything seems to be in order.

You can always initiate immediate connection to FOTA WEB via SMS command "<login><password>web_connect" if no login or passoword is set, just type 2 blank spaces like this "  web_connect".

Best Regards.