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16069: I have a FMB920 . my configurator does not recognize the IMEI .and I can not update my device.

0 votes
620 views
in Vehicle tracking by anonymous

I have a FMB920 ver 1.03.04
When I want to update it, but my configurator does not recognize the IMEI,
I checked it with different versions
and as a result it does not update and gives an error.
Help me please

1 Answer

0 votes
by anonymous

Hello 

Thank you for your question.

It can be fixed via Firmware Updater.

Update firmware to latest using Firmware Updater.

If you don't have this one, to receive updater, please contact your sales manager.

If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-iot-group.com/

and click on "Contact Us" button. When you will click, please fill the form and submit it.

Best regards,

Teltonika Support

by anonymous

Thank you for your guidance