Hello gcaicedod,
Thank you for your description of the situation.
In this case, we would like to recommend to contact your Sales Manager or distributor to help to contact with our technical support engineers. They will help you to check them remotely and will try to fix them if would be possible.
If you don't have any contacts with your Sales Manager or distributor, please contact our Sales Managers on our official website https://teltonika-iot-group.com/
and click on the "Contact Us" button. When you will click, please fill the form and submit it.
Note: as a topic, please choose "Vehicle telematics".
Also, you can write a letter to info@teltonika.lt and describe your situation.
Best regards,
Teltonika Support
