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15571: FMC130 DOUT3, Parameter 380, Not Visible at Wialon

0 votes
566 views
in Vehicle tracking by

Hi,

digital output 3 (DOUT3) does not appear the visible parameter on the wialon platform to be able to configure the output, they could help me with this detail.

best regards

1 Answer

0 votes
by anonymous

Hello Jose Roberto Cartas Navarro,

Thank you for your provided details.

We see, that Digital Input 3 is enabled by the first photo (io_3), but if we understand you correctly, you can't choose it from the droplist. Is it true?

Looking forward to your answer.

Stay safe,

Teltonika Support

by

Hello,

Parameter 3 if it appears but it is digital input 3 io_3 DIN3, the one we are looking for is parameter 380 is digital output 3 io_380 DOUT3, I think there is a programming problem, because we have already done the test in three more AVLs and they have the same mistake.

I am on hold.

best regards

by anonymous

Thank you for your response and our apologies for the mistake.

In this case, we would like to recommend to contact your Sales Manager who will help you with our Technical Support Engineers to check unit behavior and firmware version. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-iot-group.com/  and click on "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics".

Stay safe,

Teltonika Support