Question

Hello,

I've got a  question about the location, the vehicle was near me but it shows to me the  wrong location about  50km away from me, I asked my programmer and he said the applicaton shows what the device sends on it

Answer 1

Hello Egzondibra,

Thank you for your query.

Could you please say which device sends to you different location and which firmware version device is using?

Looking forward to your answer.

Best regards,

Teltonika Support

Comments

I use fmb 120, and the firmware is 03.25.05 rev00

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Thank you for your provided information.

In this case, we want to recommend you to update the firmware to the newest one and check, if it helped. If it's not, then, will need to do log files to check device behavior. Information about how it will need to do will inform our Sales manager and Techincal Support engineers.

Moreover, we would like to inform you that we do not share firmware files/updater and other files in the community forum. To receive firmware files, updater, and documentation on devices, please contact your Sales manager.

If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-iot-group.com/

and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics".

Best regards,

Teltonika Support