Question

Dear Sir,

I bought FMB920 from here in india and that company is closed. The previous company had locked the device while purchasing and now it is locked. I want to use this device on other platform. Please provide unlock code.

Code: B142Di8B5006SU57FcFEL000

Regards,

SK Singh

Comments

Did you get any reply wheelseye,I am also facing the same issue

Answer 1

Hello,

Thank you for your question,

Unfortunately, we do not unlock devices without receiving confirmation that a owner of the device is requesting unlock code. In order to unlock your device please make sure to contact your sales manager and inform him to contact Teltonika's support directly.

Provide information of the device:

• IMEI
• Unlock code
• An official document proving the purchase of this device from another company

The unlock code can not be provided here in support forum.

Sorry for any inconveniences,

Best regards,

Teltonika Support

Comments

Dear Sir,

But where i have to provide all these detail?

Email?

Regards,

SK Singh

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can u send us a email to request the code on it

---

Hello,

If you don't have any contacts with our Sales Managers, please contact with them on our official website https://teltonika-iot-group.com/

and click on "Contact Us" button. When you will click, please fill form and submit it.

Note: as topic, please choose "Vehicle telematics".

Sorry for any inconveniences.

Best regards,

Teltonika Support

Answer 2

Dear Sir

I am Purchase Gps From wheelseye company and I have only bill of Gps subriction

 I have bill wheelseye  so please unlock device please contact  and reply to maill gadhvibro@gmail.com

Comments

Hello Gadhvi ,Did you get any reply wheelseye,I am also facing the same issue